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Tuesday, November 1, 2016

Let's welcome - Microsoft's Dynamcis 365.

On November 1st 2016, Microsoft has officially released Dynamics 365, which in my view is a very good futuristic and innovative move. D365 unites ERP, CRM and Office365 using a concept called Common Data Model (CDM). It is a true cloud service on Microsoft Azure platform -

How D365 relates to AX7, The NEW Dynamics AX:
Dynamics 365 brings together a suite of Microsoft products, like CRM online, the NEW Dynamics AX (AX7), PowerBI, Office365, Cortana Intelligence and several hundreds of Apps from AppSource. Now with D365, Dynamics AX is integration together with other applications - which means that you can access the data stored in Dynamics AX from various applications and is called as Dynamics 365 for Operations (D365O).

Common data model:
One of the core concepts behind D365 is the use of Common Data Model. CDM basically is intended to surface data that is stored within Dynamics 365 across all the different business apps (Sales, Marketing, Operations etc.) into a set of data entities that can model the data between these different apps. It can also connect to entities outside Dynamics 365 such as Office 365 and more.
Think of CDM as a parallel data repository and will sync with Dynamics AX and other database of different business apps of Dynamics 365.Then services like Microsoft PowerApps and Microsoft Flow can use this to create powerful events automation and business apps connecting multiple applications and services. Thus eliminating complex integration across major elements of your business applications hosted on Microsoft Azure platform .

An illustration of this could be the example, which Microsoft shared during the first look of D365.
If you take a scenario that you are on a Skype call with one of your customer and you are asked to provide an price quote of an item and also confirm a date of delivery. With Dynamics 365,  you will be able to use embedded access in Outlook to immediately look up previous activities with your client, the requested item quote, and will get the availability of the item inventory, and potential shipping schedule from your company’s ERP and CRM systems from within Outlook.

Seamlessly, you can generate a quote with other relevant information in Microsoft Word and email it to your client. All of this is enabled using your Outlook interface without jumping between applications or copying information between systems. This takes a regular user of Dynamics 365 to an effective stage where he/she can concentrate on the real deal. 

You can watch related videos First look event and moreover most of the D365 videos are released in Youtube: Microsoft Dynamics 365.

Some useful links which can help you get going with D365 Operations:

I will try to explore more of Microsoft Dynamics 365 and will post my findings here. Do share your views/comments and visit again :)

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